Last Updated: August 9, 2026

Halanex LLC (“Halanex,” “we,” “our,” or “us”) operates the website https://halanex.com. We are committed to protecting the privacy of our customers and website visitors.

This Privacy Policy explains what information we collect, how we use it, how we share it, how long we retain it, and the choices available to you when you use our website or purchase products from us.

1. Who We Are

Our website is operated by:

Halanex LLC
5900 Balcones Dr, Ste 100
Austin, TX 78731, United States

Phone: +1 (775) 452-3229
Email: info@halanex.com
Website: https://halanex.com

2. Information We Collect

We may collect personal and technical information when you visit our website, create an account, place an order, contact us, submit a review, or otherwise interact with our services.

Information You Provide

Depending on how you use our website, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Account information
  • Order information
  • Products purchased or considered
  • Information submitted through contact forms
  • Customer service communications
  • Return, refund, or exchange information
  • Product reviews or comments you submit

Payment Information

Payments made through our website may be processed by third-party payment processors.

Halanex does not intend to store complete payment card numbers or security codes on its own servers. Payment information may be collected and processed directly by the applicable payment provider in accordance with its privacy policy and security practices.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Date and time of visits
  • General website usage information
  • Other technical information necessary for website operation and security

We use this information to operate, secure, maintain, and improve our website and services.

4. Google Analytics

We use Google Analytics to understand how visitors interact with our website and to improve our website, products, and services.

Google Analytics may collect information such as:

  • Device and browser information
  • IP address or information derived from it
  • Pages visited
  • Referring pages or websites
  • Approximate geographic information
  • Interaction and usage information
  • Information about how visitors navigate and use our website

Google Analytics uses cookies and similar technologies to collect and analyze this information.

The information collected through Google Analytics may be processed by Google in accordance with Google’s applicable privacy policies and terms.

For more information about how Google processes information, please visit Google’s privacy information:

https://policies.google.com/privacy

You can also control certain Google Analytics data collection through Google’s available browser controls and privacy settings.

5. Cookies

Our website uses cookies and similar technologies to provide essential functionality and improve your shopping experience.

Cookies may be used for purposes including:

  • Maintaining your shopping cart
  • Supporting checkout functionality
  • Maintaining customer account sessions
  • Remembering website preferences
  • Improving website functionality
  • Understanding website usage through Google Analytics
  • Supporting website security

If you leave a comment or review and your browser supports the relevant functionality, cookies may be used to remember certain information for your convenience.

If you visit a login page, WordPress may set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain personal information and is discarded when you close your browser.

When you log into an account, WordPress and WooCommerce may use cookies to maintain your login session and account functionality.

You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect shopping cart, account, checkout, or other website functionality.

6. Comments and Product Reviews

If visitors are permitted to leave comments or product reviews on our website, we may collect the information submitted through the relevant form, along with the visitor’s IP address and browser user-agent information for purposes such as spam detection and website security.

If you use a service such as Gravatar when submitting a WordPress comment, an anonymized string created from your email address may be provided to that service to determine whether an associated profile image exists.

Third-party services have their own privacy policies and practices.

7. Media Uploads

If our website allows users to upload images or other media, users should avoid uploading files containing embedded location information, such as EXIF GPS data, unless they are comfortable with that information potentially being accessible to others.

Visitors may be able to download publicly accessible media and extract embedded information from those files.

8. Embedded Content From Other Websites

Pages on our website may contain embedded content, such as videos, images, articles, or other materials from third-party websites.

Embedded content from third-party websites may behave as though the visitor has visited the third-party website directly.

Those third parties may collect information about you, use cookies or similar technologies, and monitor your interaction with their embedded content according to their own privacy policies.

9. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Provide customer support
  • Respond to inquiries
  • Manage customer accounts
  • Process returns, refunds, and exchanges
  • Communicate with customers about orders
  • Improve our website and services
  • Analyze website traffic and usage
  • Detect and prevent fraud or unauthorized activity
  • Maintain website security
  • Comply with applicable legal obligations
  • Protect the rights, property, and safety of Halanex and others

10. WooCommerce and Order Information

Our website uses WooCommerce to provide e-commerce functionality.

When you place an order, information necessary to process and fulfill that order may be collected and stored, including your name, billing address, shipping address, email address, telephone number, order details, and information relating to the products purchased.

We use this information to process orders, provide customer service, arrange delivery, process refunds or returns, and maintain appropriate business and transaction records.

11. Who We Share Your Data With

We may share personal information with trusted third-party service providers when reasonably necessary to operate our business and provide services.

These may include providers involved in:

  • Website hosting
  • E-commerce functionality
  • Payment processing
  • Shipping and delivery
  • Order fulfillment
  • Website security
  • Analytics
  • Customer support
  • Business administration

For example, Google Analytics may process website usage information as described above.

We may also disclose information where reasonably necessary to:

  • Comply with applicable laws or legal processes
  • Respond to lawful governmental requests
  • Detect or investigate fraud or security incidents
  • Protect the rights, property, or safety of Halanex, our customers, or others
  • Enforce our terms, policies, or agreements

We do not sell your personal information as a general business practice.

12. Where Your Data Is Sent

Certain information may be transmitted to third-party service providers that operate outside your state or country, depending on the services used by Halanex.

For example, website analytics data may be processed by Google through Google Analytics.

Visitor comments or reviews may also be processed through automated spam-detection services where such services are enabled.

Third-party service providers may process information in accordance with their own privacy policies and applicable legal requirements.

13. How Long We Retain Your Data

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Order and transaction information may be retained for as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Process returns and refunds
  • Resolve disputes
  • Maintain business and accounting records
  • Prevent fraud
  • Comply with legal, tax, accounting, or regulatory requirements
  • Enforce our agreements

If you create an account, we generally retain the information associated with your account while the account remains active or as otherwise reasonably necessary.

If you submit a comment or product review, the comment/review and its metadata may be retained for as long as reasonably necessary for website operation and moderation.

We may delete or anonymize information when it is no longer reasonably required, subject to applicable legal obligations.

14. What Rights You Have Over Your Data

Depending on your location and applicable law, you may have rights concerning your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your information is collected and used
  • Request an export of certain personal information
  • Object to or restrict certain processing where applicable

If you have an account on our website or have submitted comments or reviews, you may request information about the personal data we hold about you and, where applicable, request deletion of that information.

Deletion requests do not necessarily include information we are required or permitted to retain for administrative, legal, security, accounting, or fraud-prevention purposes.

We may need to verify your identity before processing certain requests.

15. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, loss, or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

16. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children under the age of 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

17. Third-Party Websites

Our website may contain links to websites, services, or resources operated by third parties.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the beginning of this policy.

We encourage you to periodically review this page for the latest information about our privacy practices.

19. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Halanex LLC
5900 Balcones Dr, Ste 100
Austin, TX 78731, United States

Phone: +1 (775) 452-3229
Email: info@halanex.com
Website: https://halanex.com